FAQ
American Housewares sells kitchen tools and utensils from GIR, OXO, Tovolo and GoodCook.
Orders and Shipping
Do you ship worldwide?
Yes. We ship worldwide. Delivery takes 7 to 15 business days, depending on location.
How much is shipping?
Orders over $40 ship free. If your order is under $40, shipping is $8.
What brands do you carry?
We carry GIR, OXO, Tovolo and GoodCook.
Coupon
How do I use code HOUSE15?
Enter HOUSE15 in the coupon field at checkout to apply 15% off. The discount applies site-wide.
Can I use HOUSE15 more than once?
Yes. HOUSE15 can be used again, although it cannot be combined with other codes.
Returns and Refunds
How long do I have to return an item?
You have 30 days to return items by mail for a full refund. Email support@americanhousewares.shop if you need help with a return.
Who pays for return shipping?
You pay return shipping. When the item is defective, the return is free.
Warranty
Do your products have a warranty?
Products carry the manufacturer's warranty. You can also return items by mail within 30 days for a full refund.
Payment and Contact
Which payment methods do you accept?
We accept credit cards and PayPal.
How do I contact you?
Contact our team in the United States by email at support@americanhousewares.shop. We reply on business days.